Privacy Policy
Last updated: 15 October 2025
WiseFaculty AI (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website, enrol on courses, or communicate with us.
Who We Are
WiseFaculty AI provides professional development and AI-in-education training services. Registered Address: 124, City Road, London, EC1V 2NX, United Kingdom Email: info@wisefaculty.com We act as a Data Controller for the personal information you provide to us.
Information We Collect
We may collect and process the following information:
- Contact details (name, email, phone, organisation).
- Course and payment details (for enrolment and invoicing).
- Technical data (IP address, browser type, device information).
- Usage data (pages visited, time spent, referring sites).
- Marketing preferences and consent records.
We do not intentionally collect sensitive personal data unless required for course delivery or accessibility support.
How We Use Your Information
We use your information to:
- Provide access to courses, workshops, and CPD certificates.
- Process bookings and manage payments.
- Communicate regarding updates, confirmations, and support.
- Improve our website and services through analytics.
- Send marketing emails (only with your explicit consent).
Legal Basis for Processing
We process data under the following lawful bases:
- Contractual necessity: to deliver the services you’ve booked.
- Legitimate interest: to improve and protect our business operations.
- Consent: for marketing communications.
- Legal obligation: for financial record-keeping and compliance.
Data Retention
We retain personal data only as long as necessary:
- Course records and certificates: up to 6 years.
- Financial records: 7 years (per HMRC requirements).
- Marketing data: until consent is withdrawn.
Data Sharing
We never sell your data.
We may share limited information with:
- Payment processors (e.g. Stripe, PayPal) for secure transactions.
- Email service providers for communication and newsletters.
- Professional or accreditation bodies (for CPD verification if applicable). All third-party partners are GDPR-compliant and process data under strict agreements.
International Transfers
Where data is transferred outside the UK or EEA, we ensure adequate protection via UK GDPR-approved safeguards (such as Standard Contractual Clauses).
Cookies
Our website uses cookies to enhance user experience and track analytics. You can manage or disable cookies via your browser settings. For details, please see our Cookie Notice (available on our website).
Your Rights
Under the UK GDPR, you have the right to:
- Access, rectify, or erase your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent for marketing at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
Requests can be made by emailing: info@wisefaculty.com
Security
We use encryption, secure hosting, and access controls to protect personal data. While we take reasonable precautions, no online system is completely secure; you share data at your own risk.
Marketing
You will only receive marketing communications if you have opted in. You can unsubscribe at any time via the link in our emails or by contacting us directly.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will appear on this page with a new “last updated” date.
Contact Us
For questions, concerns, or data-access requests:
Email: info@wisefaculty.com
Phone: +44 (0) 3301338909